Destination Assistants - Retai

  • Job Reference: 00030183-1
  • Date Posted: 5 July 2024
  • Recruiter: Scottish Canals
  • Location: Falkirk Wheel
  • Salary: On Application
  • Bonus/Benefits: £12.13 per hour
  • Sector: Retail, Temp, Interim & Seasonal, Venue, Attraction, Travel and Entertainment, Customer Service
  • Job Type: Temporary

Job Description

Scottish Canals is looking for Destination Assistants - Retail at The Falkirk Wheel!

We are looking for passionate, enthusiastic, and motivated individuals to join our team and work with us over our Summer to Autumn 2024 season.

Our pace, personality and people make us amongst Scotland’s top visitor attractions.

If you’re interested in tourism, travel, international visitors, events, food & drink, boating and outdoor activities, then this could be the perfect job for you.

From welcoming thousands of UK and international visitors, to supplying information, serving customers and spending time both in and outdoors, our Destination Assistants enjoy a wide range of fun and exciting responsibilities. 

You will assist customers with purchases, keep our attractions looking their best and help to ensure our visitors have a 5-star trip to remember.

Full uniform and training will be provided.

Key Duties include: 

Welcome, engage an inform our customers to exceed expectations.
Description and selling of our products and services.
Receiving, pricing, and distributing stock supplies. 
Receiving and processing customer payments.
Cleaning and tidying public areas.
Stock movement and replenishment.
Assisting in other departments of the business when requested.

To be successful you will have:

Excellent interpersonal skills and communication skills
A real enjoyment for dealing and helping the public
A confident, friendly, welcoming, helpful, engaging nature
The ability to deliver a professional service to customers
The drive to work across various disciplines (gift shop, tourism, events, etc.)
Good time management and organisational skills
The ability to work well under pressure
A sense of own initiative with the ability to work effectively as part of a team
A flexible approach to the role and willingness to learn

Previous experience in a similar role is welcomed, but not essential.

This role attracts a salary of £12.13 per hour. You will work on a rota which may include weekends and bank holidays.