Staff Manager

  • Job Reference: CRI3701
  • Date Posted: 27 May 2024
  • Recruiter: Crieff Hydro Limited
  • Location: Kingshouse Hotel, Ballachulish
  • Salary: On Application
  • Bonus/Benefits: Competitive Salary including a share of tips
  • Sector: Hotels
  • Job Type: Permanent

Job Description

One of the family...

The clue is in the name. We're a family business through and through - family owned, family run, with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small and all offer good food & drink, great beds and a ton of outdoor and indoor things to do and a fun place to work.

The Kingshouse Hotel

The Kingshouse Hotel is part landmark hotel, part adventurer's bunkhouse - slap-bang in Glencoe and on Scotland's world-famous West Highland Way. We have 57 bedrooms offering a great night's sleep plus the bunkhouse offering shared rooms, a restaurant and two bars. Everyone is welcome and everyone will feel at home.

Our estate-to-plate ethos runs through all our restaurant and bar menus. Inspired by our location and Scotland's abundant land and sea larder we use the best of ingredients to guarantee our guests an exceptional experience, brimming with Scottish hospitality and flavour.

About the role

Our team works hard. You'll provide a space to relax, be it for that coffee before their shift or a friendly face for them when the join our family. First impressions count, so approachable and a friendly smile are key!

-Daily checks of staff accommodation common areas & monthly inspections

-Completing induction for all new staff members (monitor online training)

-Being the go to person for our team members if they have any questions/queries

-Oversee the staff laundry area/kitchen/gym equipment.

-Staff welfare (Schedule shopping times/transport (Glencoe and Fort William), plan and execute social events, manage cinema tickets, liaise with the ski centre)

- Report back to Management monthly - staff chats to establish how the team is feeling, what they are finding valuable, what they still need etc

- Operate the staff bar 2 nights a week.

What we need from you:

  • Passion - for making our team comfortable
  • Team focus - there are no egos here, just hard-working people who love creating memorable experiences for every guest
  • Ideas and openness - we're up for doing things differently and will try (almost) everything once
  • Fun and easy to talk to - we're looking for personality, not a corporate clone
  • Flexibility - there's no problem you can't fix

What you'll get from us

  • Development / Career progression - we're committed to developing our people and will provide training opportunities to help you progress your career  
  • Great benefits - including pension, leisure membership, and discounts on food and hotel stays
  • Live-in accommodation - in one of the world's most stunning locations
  • Uniform - We can't wait to show this off

Getting here

We'll supply regular transport for our team members who work shifts.

We're only a 40 minute drive from Fort William.

For those wanting to use public transport, you can catch a bus just five minutes from the Hotel. Buses also go from here to Glasgow/Edinburgh or North through the Highlands to Inverness - a couple of hours either way. There's up to eight a day in summer and a few less in winter so good for getting away on your days off.