Technical Manager

  • Job Reference: 00029537-1
  • Date Posted: 29 May 2024
  • Recruiter: Dynamic Earth
  • Location: Edinburgh
  • Salary: On Application
  • Bonus/Benefits: £30,000 - £40,000
  • Sector: Temp, Interim & Seasonal, Venue, Attraction, Travel and Entertainment, Tours and Visitor Attractions
  • Job Type: Permanent

Job Description

Reporting to: Head of Building Services

Direct reports: AV technicians

Main Duties:

• Oversee the operation and maintenance of the attraction exhibition with fault finding, problem solving and repairs.
• Oversee AV support for conference and banqueting events.
• Maintain departmental health and safety procedures and documentation up to date.
• Provide technical planning support for internal and external events.
• Produce business cases for proposed technical repairs and upgrades.
• Schedule and carrying out repairs and upgrades.
• Oversee contractors to provide technical support on small- and large-scale projects.
• Specify and order repairs and replacement kit.
• Manage a consumables budget.
• Maintain staff training and training records.
• Maintain IT and telephony infrastructure.
• Maintain and administrating the telephony system.

Personal Attributes:

• Comfortable in modern technical event production and AV installation.
• The ability to communicate and negotiate clearly and diplomatically with colleagues, clients, and contractors.
• Confident in making operational decisions under pressure.
• Ability to prioritise workloads and adapt to changing demands.
• Good interpersonal skills & is approachable.
• Dependable and self-reliant.


Key Selection Criteria:

• Previous experience within a similar role providing high level technical expertise and team management.
• Leadership skills with the ability to motivate and manage a team.
• Previous experience in technical production for conferences and events in both onsite and online environments.
• Strong fault finding and problem-solving skills.
• Experienced in maintaining and repairing AV equipment and installations.
• Excellent oral and written communication skills.
• Confident with a pro-active approach to completing tasks and projects.
• Excellent time management skills to meet business and client deadlines.
• Ability to multi-task and manage multiple projects simultaneously.
• A proactive team player who can be flexible with their time to meet the needs of the organisation.
• Must be Windows and Mac literate, and experienced in Office 365, PowerPoint, Keynote, and online video conferencing platforms.
• Must have a minimum of 4 years management experience in a similar role.
• HNC qualification or higher in a related subject advantageous but not essential.
• PASMA, IPAF, IOSH or NEBOSH certification are also beneficial to the role.

Benefits:

• 34 days annual leave (which includes 9 bank holidays)
• Matched company pension contribution of 5%
• Free staff car-parking
• Life assurance cover of 4 times annual salary
• Up to 3 years Critical Illness cover
• Confidential EAP advice-line through Health Assured
• Free entry to ASVA member Visitor attractions (subject to conditions)
• Limited Gym Membership at Holyrood Hotel (subject to conditions)
• Staff canteen (complimentary tea and coffee)
• Employee Values Awards
• Subsidised meals and coffee from the Dynamic Earth Cafe
• 25% discount in the Gift Shop
• Complimentary entry to Dynamic Earth for family and friends