Visitor Services Assistant

  • Job Reference: 00029566-1
  • Date Posted: 30 May 2024
  • Recruiter: Surgeons' Hall Museums
  • Location: Surgeons' Hall Museums
  • Salary: On Application
  • Bonus/Benefits: £23,400 per annum
  • Sector: Temp, Interim & Seasonal, Venue, Attraction, Travel and Entertainment, Customer Service
  • Job Type: Permanent

Job Description

We are seeking a full-time, 12-month Visitor Services Assistant who will work as part of our Museum Visitor Services team. Reporting to the Visitor Services Supervisor the primary duties and responsibilities will include:

a) Opening and closing the museum
b) Supervising the museum, maintaining the safety and security of visitors, volunteers, and the collection
c) Welcoming visitors, taking money, and issuing tickets
d) Handling cash
- Issuing tickets to visitors

- Cashing up at the end of day

- Transferring monies to Finance Department

- Selling books, posters, and other stock

e) Recording the number of visitors
f) Recording shop sales and keeping stock of shop items
g) Daily front of house housekeeping, i.e. Leaflet replenishment and wiping cases.
h) Answering or taking enquiries to pass on to volunteers and staff.
This role is full-time, 35 hours a week working shifts that will rota over weekdays and weekends.

Experience/Qualifications/Key Skills
This post requires experience of using standard systems (MS Word, Excel, and Outlook) as well as previous experience of cash handling. You will have good organisation, verbal and written skills and a knowledge of/interest in the history of surgery and medicine is desirable. A good level of education with at least credit level Standard Grade English or equivalent is required.

Please note that we do not accept CV’s and agencies need not apply.