Café Rouge to Become More Accessible to its Customers
Friday, July 19, 2019
A pledge has just been made by Café Rouge to become the first big restaurant group to accommodate for disabled people, carers and those with access requirements, by analysing each of the facilities so that they can proceed to create a Detailed Access Guide for the group.
The guides will detail the available facilities of each site, ranging from the car park spaces, accessible toilets, hearing loops and lighting levels, so that they can help the 13 million disabled people and 7 million carers in the UK to make informed decisions on where to dine and enjoy their dining experience.
The guides will be available on both the Café Rouge website and the AccessAble website and free app.
It has been said that three out of four people with access needs cannot and will not visit new places unless they know what will be provided, which is why guides like these are so important. Café Rouge will hopefully be the first of many major restaurants to implement this, so that the millions of people in the UK can enjoy these experiences for themselves confidently and comfortably.
AccessAble aims to help those with accessibility requirements, including visual impairment, mental health issues, autism etc. with guides, and are working with high street retailers like Next and Marks & Spencer, most universities, shopping centres and any other key leisure and tourist areas, and are excited to partner up with Café Rouge and are encouraged by the shown understanding of customer appeal and requirements and that accessible dining is to soon become a reality.